Our Policies
We don't believe in wordy jargon that you'll never read the end of, so our policies are below, plain and simple! :-) If you have any questions, please don't hesitate to contact us about them before you buy. Thanks!
Delivery Policy
Dispatch times (when items are sent) are guaranteed to be next working day at the latest. The only exception to this would be where circumstances beyond our control (i.e. holidays affecting the operation of the postal service etc.) prevent us from doing so. However, we'll always endeavour to dispatch orders by the next working day.
Delivery time itself is not guaranteed, as it depends on where in the United States (or the world) you are located. However, please note all domestic U.S. mail will be sent by USPS First Class Mail witih delivery confirmation, and international via USPS First Class Mail International. We take good care of our customers! Other shipping options are available upon request. Please email us for cost estimations.
Returns Policy
We test every single card before dispatch - and that's a promise! So if you receive any cards that are genuinely faulty when you open the envelope, we WILL replace it without hassle. However, please e-mail us first: we will ask you to perform one or two tests to make sure you have the right software etc. on your card before confirming that it's faulty. We give you a generous 60 days to try and test the card for replacement.
We keep records of all our sales, so all our customers will be protected by this guarantee - don't worry. Just send us an e-mail (please give us one, maximum two, working days to respond, although we are usually very fast within 12 hours) and we'll get to work helping you fix your problem. Your satisfaction is our pursuit - not sales or profits. We love our DS's too!
Privacy Policy
We use a very simple and very strict privacy policy at DSCardWorld. Ready for it? Here it is - we will not pass your information to ANY third party at all, commercial or otherwise! Your data is used only for processing orders, and your e-mail address may be used to send you periodic e-mail dates (you can unsubscribe to these if you want but we often include juicy vouchers!) and nothing else. :-)
If you have any questions about this please don't hesitate to contact us!
Terms and Conditions
It is the responsibility of the purchaser to abide by these terms and conditions, and not up to this store to enforce.
When purchasing products from this store, the customer agrees that goods purchased from this store will not be used by themselves or their subsequent end-users for any illegal means, including but not limited to copyright infringement and fraud. It is legal to use DS adapters for a variety of purposes including playing homebrew games and listening to music on DS consoles.
Any breach of the above forfeits any customer's right to support or ability to purchase in the future from this store. Box 1, 405 Kings Road, London UK / Box 39250, Chicago IL, USA