Loading Problem?
The majority of problems experienced by customers who cannot get their card to work (or experience a "Loading" error or similar) can be put down to software - in fact, approximately 90% of the time, reformatting the Micro-SD card and putting the software on the card correctly can fix this problem!
First, download and use the PANASONIC SD FORMATTER (click link) and format your Micro-SD card while attached to your computer.
Then, download the right software for your card from our Downloads page. Please remember that we can only support cards that were bought from DSCardWorld, and we strictly do not supply or deal with fake / clone cards. Always make sure you have the genuine article!
Finally, you can compare the files on your Micro-SD card (after unzipping them) with the images below to make sure that you have the files installed correctly. Make sure that they look exactly as they do below!
Acekard 2i

DSTT

iEDGE

M3i Zero

R4i SDHC

R4 SDHC v2.10T

If your files look identical to your card's image above, and your card still doesn't work, please e-mail us via the contact form with a detailed description of your problem, including images if possible. Customer service is our #1 priority and we'll get back to all our e-mails, usually within a day. :-)